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Play store crashes when downloading specific app topic






Hi all!
As always, I will start with the disclaimer that I am legally blind, and that I attempted to see if this issue was already addressed recently, but I have trouble navigating the forums.

I am a fairly competent Android user, but I am by no means an expert. I am just totally lost on this issue. I have the Galaxy Note 4 (T-Mobile variety) and am running the most recent firmware. I am rooted with a vanilla setup.

The phone has been working wonderfully, but after trying to download the Dungeon Hunter 4 game, suddenly the Play Store crashed. Since then, any time I attempt to download Dungeon Hunter 4, the store crashes and loops the "Unfortunately, Google Play Store has stopped working." Other apps seem to be downloading just fine, oddly enough.

I did the usual measures: cleared cache and data for Play Store, Play Services, and Download Manager. Alas, it was to no avail. I also removed and re-added my Google account, too. It fixes the crash quite effectively *UNTIL* I attempt to download DH4. (Gameloft customer service leaves a lot to be desired - I submitted a support ticket a week ago!)

If anyone has any thoughts on the issue, I'd be immensely happy - - thanks guys!

Sent from my SM-N910T using Tapatalk






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